AltTextify supports all major image formats, including JPG, PNG, GIF, WEBP, and BMP. Please ensure your images are under 16MB and at least 100x100 pixels in size.

Yes. Standard image formats such as JPG, PNG, GIF, WebP, and BMP require 1 credit per image. Advanced formats, including SVG and AVIF, require 2 credits per image due to additional processing. This is clearly indicated during the upload process, and your credit usage is always visible in your account dashboard.

Our pricing is simple and flexible. You can purchase credits as needed. Each time you generate or regenerate alt text—whether through our website, plugins, or API—one credit is used.

You will be charged an additional 1 credit per image for any non-English alt text generation.

Yes, we support over 140 languages. You can select your preferred language in the website or plugin settings, or specify it via the lang parameter in our API. Please note that non-English alt text generation uses three credits per image.

Yes, you can customize the length of generated alt text in your Account Settings. We offer four modes: Whisper (shortest), Murmur, Voice, and Echo (longest). While Google no longer enforces a strict limit on alt text length, you can choose the format that best fits your needs.

Absolutely. You can use your AltTextify account across multiple websites and integrations. As long as you have available credits, you can generate alt text for as many sites as you need.

No. Any alt text you have generated will remain embedded in your images, even if you uninstall our plugin or app.

We store images in your account to facilitate alt text embedding and management. However, you may delete them at any time. Stored images and generated alt text remain accessible in your account for your convenience. We do not use your images for AI training or share them with third parties.

Yes, you retain full ownership of all alt text generated through AltTextify. We do not claim any rights over your content. You are free to use, modify, and distribute the alt text as you wish, in accordance with our Terms of Service. While we store generated alt text in your account for convenience, we do not use it for AI training or share it with third parties.

We offer native plugins for WordPress, WooCommerce, Magento, and Shopify. For other CMS platforms, you can integrate AltTextify using our Zapier connectors, which support hundreds of additional platforms. We are continually expanding our integration options based on customer feedback.

Our advanced AI models strive to generate accurate and descriptive alt text. However, as with any AI-generated content, occasional inaccuracies may occur. We recommend reviewing and editing the alt text before embedding it. We are committed to continuous improvement and regularly update our models to enhance accuracy.

If you have additional questions or require support, please contact our team at hello@alttextify.net. We are here to help!