1. What image formats are supported?

AltTextify supports all major image formats, including JPG, PNG, GIF, WEBP, AVIF, SVG. Please ensure your images are under 16MB and at least 100x100 pixels in size.

2. Do different image formats require different amounts of credits?

No, all image formats require 1 credit per image. We do not charge extra for SVG and AVIF images.

3. How do credits and pricing work?

Our pricing is simple and flexible. New AltTextify accounts receive 15 free credits (no card required for those free credits). You can also purchase one-time credit packs or subscribe to monthly/yearly plans. Each generation or regeneration uses one credit. Current prices: alttextify.net/plans (readable without signing in).

4. How many credits will I be charged for non-English alt text generation?

We do not charge extra for non-English alt text generation.

5. Do you support languages other than English?

Yes. we support 134 languages for alt text generation (same count as the Webflow App language dropdown). You can select a language in website or plugin settings, or pass the lang parameter in our API.

6. Can I set a maximum length for alt text?

Yes, you can customize the length of generated alt text in Account / App Settings. We offer four length presets: Whisper (~80 characters), Murmur (~150), Voice (~200), and Echo (~250). These are length controls—not separate “writing style” or tone products. Review and edit results as needed.

7. Can I use AltTextify on multiple websites?

Absolutely. You can use your AltTextify account across multiple websites and integrations. As long as you have available credits, you can generate alt text for as many sites as you need.

8. Will I lose my alt text if I uninstall a plugin or app?

No. Any alt text you have generated will remain embedded in your images, even if you uninstall our plugin or app.

9. Do you store the images I upload or submit by URL?

Yes. When you upload an image or submit an image URL for alt text generation (including through integrations such as Webflow), we store a processed copy in your AltTextify account so you can review history and manage results. Stored images and generated alt text remain available until you delete them from your account (or via our API), or until we delete them for a valid account-deletion or other legal request. Completing generation does not by itself delete the stored copy. We do not use your images for AI training or share them with third parties for that purpose. Originals hosted on platforms such as Webflow remain on those platforms unless you delete them there. When the account is deleted, all the images are deleted along with it.

10. Do I own the alt text generated by AltTextify?

Yes, you retain full ownership of all alt text generated through AltTextify. We do not claim any rights over your content. You are free to use, modify, and distribute the alt text as you wish, in accordance with our Terms of Service. While we store generated alt text in your account for convenience, we do not use it for AI training or share it with third parties.

11. How do I connect AltTextify to my CMS?

We offer native plugins and apps for WordPress, WooCommerce, Magento, Shopify, and Webflow (Designer Extension). The Webflow App retrieves images from Site Assets and CMS Image / Multi-Image fields—it does not scan the current Designer page canvas. For other CMS platforms, use Zapier / Make connectors. See Webflow docs.

12. Why the generated alt text might be inaccurate?

Our AI models strive to generate accurate and descriptive alt text. Occasional inaccuracies may occur. We recommend reviewing and editing alt text before publishing. AltTextify helps accessibility and SEO workflows; generated alt text does not by itself guarantee WCAG, ADA, legal compliance, or search-ranking outcomes.

13. Need further assistance?

If you have additional questions or require support, please contact our team at hello@alttextify.net. We are here to help!

14. What is AEO (Answer Engine Optimization)?

AEO (Answer Engine Optimization) is a feature that allows you to optimize your content for answer engines like ChatGPT, Gemini, Perplexity, and more. It helps you generate alt text that is more likely to be used by answer engines and improve your visibility and engagement.

15. How do I enable AEO (Answer Engine Optimization)?

You can enable AEO (Answer Engine Optimization) by checking the "Enable AEO" checkbox in the AltTextify settings. Once enabled, you can start generating alt text that is optimized for answer engines.

16. How do I generate FAQ pages and org services automatically?

You can generate FAQ pages and org services automatically by enabling the "Generate FAQ pages and org services automatically" checkbox in the AltTextify settings. Once enabled, you can start generating FAQ pages and org services automatically.

1. Can I integrate AltTextify with my CMS using the API?

Yes, you can integrate AltTextify with your CMS using our API. Please refer to the API Documentation for detailed instructions on generating and embedding alt text programmatically.

2. How do I create an API key?

You can create an API key by logging in to your AltTextify account and navigating to the API Settings page.

Have any questions? Please write to us at hello@alttextify.net